The last couple of articles this month focused on finding the right plot and using the best materials. Now that you are nestling into your custom built home, it’s time to focus on making it even more you. But not to worry, you still are not alone. We want to alleviate the stress of what ifs by discussing how we are still supporting you.
While building your home was an incredible journey for us, our commitment to you didn't end when we handed over the keys. We take immense pride in our craftsmanship, and we want you to have total peace of mind knowing that we stand behind every single nail, board, and finish in your home. That’s why at Andries Builders, we’ve got you covered!
Need a Helping Hand? We’re Just a Click Away!
Sometimes, life in a new home brings up a little mystery or an unexpected snag. Whether it’s a minor adjustment or a question about a feature in your home, we want to make the resolution process as smooth and stress-free as possible.
If you find yourself experiencing an issue covered under your warranty, don’t sweat it! We’ve made it super easy to get the ball rolling so we can get things back to perfection for you.
How to Submit Your Warranty Request:
To help our team jump into action as quickly as possible, we’ve set up a simple process for you:
- Fill Out Our Request Form: Head over to our Warranty/Support Page and take a moment to submit your information in our online form.
- A Picture is Worth a Thousand Words: This is a big one! To ensure we can address your claim as efficiently as possible, please include a few clear photos of the area you’re concerned about. Seeing the issue helps our team assess the situation accurately before we even step foot in your door, which really helps us expedite the entire process.
- Sit Back and Relax: Once you hit "submit," our team will review the details and get back to you promptly to discuss the next steps. We’ll work as quickly as possible to resolve your concerns so you can get back to enjoying your home!
Why We Do It This Way
We value your time, and we know that nobody likes waiting around for repairs. By having you provide the details and photos upfront, we can ensure we’re fully prepared with the right tools and info the moment we arrive. It’s all part of our goal to make the Andries Builders experience excellent from start to finish—and well beyond move-in day!